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FAQ´s for Driver
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Report a damage or breakdown around the clock, with our damage report and please contact our Allane 24h-Assistance +49 (0)89 / 244 00 443.
Find one of our nearest workshops or tire partners from our nationwide network here.
Important note!
Please note any deviating individual agreements within the scope of your company car regulations.
Our team is at your disposal under +49 (0)89 / 244 00 443
The App completes our services and offers you full transparency and control on your smartphone, even when you're on the move.
As your personal leasing companion, the app supports you with many useful functions:
For Andoid: click here
For iOs: click here
The full range of products on the German market.
In addition, we arrange partners for charging infrastructure.
Please contact your personal customer team.
You can get in touch with your fleet manager or find the phone number on our homepage.
With an authorized charging card, you can charge your vehicle at any public charging station for which your card has been activated.
You can find more information on the respective homepage of the charging card operator.
In addition, there is the possibility to set up charging facilities at your home or at a company location.
Please, do not hesitate to contact us.
With a charging card from our service partners.
In case of loss or theft of your fuel card, please write a loss report and send it via E-Mail to: [email protected].
FAQ´s Fleetmanager
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We offer modular full-service leasing including personal support and IT systems.
You can get an overview of our services here.
The allane mobility group was bought by the joint venuture HCBE in September 2020.
As a result, Hyundai became a stakeholder, but we are not leasing company of Hyundai and we still continue to be brand-independent and offer any model without restriction.
Report a damage or breakdown around the clock, with our damage report and please contact our Allane 24h-Assistance +49 (0)89 / 244 00 443.
For open invoices, please contact the staff from our invoicing team [email protected]
In addition to a wide range of attractive leasing offers for electric vehicles, we also offer various services related to eletromobility.
We would be happy to advise you on this in a personal meeting.
In general, by using an electric vehicle instead of a combustion model, you contribute to the reduction of CO2 pollution. This is promoted by the government through various measures. We will be happy to inform you about the current status of these measures in a personal meeting.